Frequently Asked Questions

Flinders- Pamper Package

 

 

 

What is included in the package?

  • Wine Tasting of  the award-winning range of  wines at The Cups Estate

  • European inspired tapas lunch at  The Cups Estate ($40 per person to spend on food from our normal Menu)

  • 1 glass of wine of your choice from The Cups Estate (Excluding our ‘Reserve’ range)

  • Priority entry to the Bath House at Peninsula Hot Springs (Passes are emailed separately within 24hrs of purchase)

  • unnamatta Trail Rides Signature ‘Beach Ride’- 2hr horse ride from Gunnamatta Trail Rides onto St Andrews Beach

  • 1 nights accommodation at Quarters of Flinders Hotel

  • Continental Breakfast

 

How much is the package:?

$440.00 per couple / $220.00 per person Twin Share

 

How do I book the package?

Call us on Ph: 1300 131 741 or send us an email enquiry and we will get back to you to confirm availability. Remember that you will still need to purchase this package online after making your booking.

 

Can I purchase the package as a Gift?

Yes, you can purchase this Package as a Gift Certificate. Simply select the 'Purchase' button on the package page and follow the prompts.

The Gift Certificate will be valid for 12 months from the purchase date. The Gift Certificate will list everything that the receipent is entitled to. The price is not listed on the Gift Certificate.

You will have an option to leave a message for the receipient

You will have an option to send the Gift Certificate directly to the receipient or to yourself

You will be able to chose from Immediate Electronic Delivery, Mail or Express Mail options

Please note that if this package includes Peninsula Hot Springs bathing, it may take up to 24hrs for the bathing passes to be sent via a seperate email.

 

Can I book this package for a group?

Yes, this package is available to most size groups, as long as there is availability for that size group.

For groups with even numbers ie 12 people then you would purchase 6 of these packages and the cost would be $210pp.

If the groups is of an odd number ie. 13 people, then the price will vary and you will need to contact us to arrange a price.

 

Are there any days that this package is not available?

This package is not restricted in any way. As long as Flinders Hotel, The Cups Estate & Peninsula Hot Springs are open; then this package is available. Please note The Cups Estate is open for lunch Thurs to Sun + most Public Holidays + every day in January- to check Restaurant Opening Times please see our Contact Us page. 

 

Are there secheduled times for each activity?

No the times and planning of the day can be determined by you, provided there is availability at each of the sites.

Both the accommodation and lunch must be booked however you can visit Peninsula Hot Springs at any time that they are open.

 

Do we need to book with Flinders Hotel?

No we will do all of this for you


Are there any conditions and restrictions on the accommodation at Flinders Hotel?

You are required to provide a Credit Card on Check-In for any incidentals.

Maximum of 2 people per room.

 

Where is Flinders Hotel located?

 

 

Can I add another night's accommodation onto the package?

Yes, the price for 1 additional night is $285.00

 

Can I add extras to the accommodation, such as Champagne on arrival, Stocked mini bar etc?

Yes these can all be arranged by directly contacting Flinders Hotel. This can onlu be done once you have received confirmation from The Cups Estate and it is subject to availability.

 

What is included in the room?

 

What are the features of the Hotel?

 

 

 

How far is Flinders Hotel from The Cups Estate & Peninsula Hot Springs?

 

 

Is transported provided between Flinders Hotel, The Cups Estate or Peninsula Hot Springs?

No, you will need a car to travel between the properties. 

 

Is public transport an option to travel between the three properties?

No if you are not driving- taxi would be the best option.

 

When will I receive my Peninsula Hot Springs bathing passes?

Your bathing passes will be emailed to you within 24hrs from purchasing the package online. 

The bathing passes will be sent in a seperate email to your Certificate.

 

Do we have to book a time at Peninsula Hot Springs?

No there is no need to book a time for your bathing at Peninsula Hot Springs.

The bathing passes that we provide you will give you priority access.

For courtesy it is recommended that you make a booking for larger size groups buth this is not essential.

 

When can we bathe at Peninsula Hot Springs?

You can bathe at Peninsula Hot Springs at any time that Peninsula Hot Springs is open.

Peninsula Hot Springs is open from 7.30am to 10pm daily. 

 

Are ther any restrictions on bathing at Peninsula Hot Springs?

Yes there are some restrictions to who can bathe, this usually concerns issues with health or pregnancy. Please visit Peninsula Hot Springs website for more details information on these restrictions.

 

What is provided at Peninsula Hot Springs?

Peninsula Hot Springs is the first natural hot springs and day spa centre in Victoria, just 90 minutes from Melbourne. Natural thermal mineral waters flow into the pools and private baths at this award-winning coastal oasis, providing the idyllic setting for relaxation and rejuvenation

Experience over 20 globally-inspired bathing experiences including a cave pool, reflexology walk, Turkish steam bath (Hamam), sauna, cold plunge pools, family bathing area, massaging thermal mineral showers and hilltop pool, offering stunning 360 degree views of the region. The perfect social thermal bathing experience for groups or friends and families.

 

What do I wear to Peninsula Hot Springs?

Swimsuits are required in the Bath House bathing area. The mineral-rich water may discolour swimwear.

To reduce the risk of slips Peninsula Hot Springs asks that you wear appropriate fottwear around the pools and in any wet areas ie non slip thongs.

Bathing wear and thongs are available for purchase in the reception area.

 

What NOT to bring to Peninsula Hot Springs?

Prams- due to the layout Peninsula Hot Springs asks that prams are left in your vehicle.

Glassware and Alcohol- not permitted in the bathing area. There is a cafe on site.

Jewellery- Peninsula Hot Springs asks that you do not wear valuables in the pools as the mineral-rich water may tarnish them.

 

Are robes and lockers provided at Peninsula Hot Springs?

No, robes and lockers can be hired on arrival for an additional cost.

 

Where is Peninsula Hot Springs located?

1 Springs Lane Fingal VIC 3939. See map here:

 

Can some of my group do this package and others just have lunch?

Yes, simply book lunch for the whole group and purchase the package for the appropriate amount of people. Please make sure that you mention this to us when booking. The cost of those just dining can be paid on the day

 

What are the Set Menu options for dining at The Cups Estate?

All groups of 10 or more must select from one of our Set Menu options.

We currently have two Set Menu options.

Our 'Cups" Set Menu is $40pp and therefore included in the package for groups over 10.

Our 'Estate' Set Menu is $55pp. If you wish to select this Set Menu you will need to pay the difference of $15pp on the day.

You will have the option of adding a Dessert Board onto the Set Menu's for an additional $10pp. Please notify us of this on the day on arrival if possible.

 

Can The Cups Estate cater for dietary specific guests?

Yes our normal menu has many gluten free and vegetarian options. We will also be able to make some changes to the menu items to cater for the dietary requirment however not all dishes can be changed. Please make sure to let our staff know when ordering.

If you have a group of 10 or more you will be required to select one of our Set Menu options when you book. If there is any guests in your group who have dieatry requirements and feel the Set Menu's available are not suitable then these guests will be able to order from our normal Menu on the day, up to the value of $40pp.

 

Do I need to book for the wine tasting at The Cups Estate?

No, you just need to book for lunch.

 

How long does the wine tasting take?

We will give you a wine tasting at the time of your lunch booking. The wine tasting takes approx 15 minutes, so you can either chose to arrive at the time of your lunch booking or 10-15 minutes before your lunch booking.

 

Where does the wine tasting take place?

The wine tasting takes place at our Cellar Door/Restaurant. Both activities take place in the same building at The Cups Estate.

 

Does the wine tasting include a tour of the vineyard or winery?

No, tours are not available. You are free to have a walk in the vineyard though.

 

Where is The Cups Estate located?

269 Browns Road Fingal VIC 3939. See map here:

 

Is any transport included in this package?

No

 

Are transfers between The Cups Estate and Peninsula Hot Springs included?

No

 

Is there public transport available to travel between The Cups Estate and Peninsula Hot Springs?

No, a Taxi would be the best option.

 

Is it possible to walk from The Cups Estate to Peninsula Hot Springs?

Yes it is possible but it is not recommended. It would take at least 30 minutes to walk and it can be dangerous walking along the roads as there is not a pedestrian path.

 

 

THE CUPS ESTATE    269 BROWNS RD FINGAL VICTORIA 3939       PH: 1300 131 741   

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